Subscription Policy
1. Plans & Pricing
You can subscribe to a single bottle/box or a 2 bottle/box bundle, delivered at your chosen frequency. You can enjoy tiered savings that increase the longer you stay subscribed. Only successfully billed and fulfilled orders count toward your discount tier.
Learn more about our subscription benefits
2. Manage Subscription
Full flexibility to manage your subscription anytime, anywhere.
Pause
Temporarily pause your subscription and resume it anytime.
Cancel
Cancel your subscription before your next billing date. See Section 5: Cancellation for details.
3. Product Management
Make changes to the products in your subscription anytime. Changes must be made before your next billing date. Changes made after that will apply to the following order.
Swap
Replace a product with another from our range.
Edit
Update the product quantity or variant.
Add
Add more products to your subscription.
Skip
Remove a specific product from your next order only.
Delete
Remove a product permanently.
4. Order Management
View your upcoming order schedule in your account.
Reschedule
Not able to receive your order? Move it to a more suitable date.
Skip
Skip your next scheduled order without cancelling.
Order Now
Get your next order right away.
Edit Order Frequency
Adjust your subscription frequency based on your needs.
Through your account
- Log in at account.estalife.com
- Go to "Manage Subscription"
- Select your plan
- Click "Cancel Subscription"
Contact Us
Send us a message via the Contact Us form (link below) with your subscription ID and the email address linked to your account.
6. Billing & Payment
Your payment method is charged automatically on each billing date. Please keep your payment details up to date in your account. If a payment fails, we will retry the charge and notify you by email. Your order will only be shipped once payment has been received.
7. Delivery Management
Keep your delivery address up to date before your next billing date. We're not responsible for orders delivered to an outdated address.
Need help with your subscription?
Share your subscription ID or order ID, name and email address, and our team will be happy to assist.
